Strategy & Operations Manager - Data Analytics

Job Description

Grata is seeking a Strategy & Operations Manager - Data Analytics to join their team. This role is based in New York, NY. The Strategy & Operations Manager will play a key role in shaping and building Grata's newest team. He/she will work closely with leadership to tackle some of the company’s most important challenges. In this role, he/she will take ownership of projects from start to finish, become the backbone of our analytics efforts, and act as a trusted strategic partner to the Relationship Management, Account Management, and Product teams, driving impactful results across the business.

• Identifying & unlocking strategic areas for growth by designing and managing customer territories.
• Performing customer and revenue analytics by creating and managing dashboards and KPI trackers.
• Serving as the key analytical resource for the team, writing SQL queries in Databricks to extract critical insights, automate reporting, and drive data-driven decision-making.
• Supporting the product team through the analysis of user engagement, feature adoption, and customer retention drivers to guide product-led growth strategies.

Requirements:

• 2-4 years of experience in management consulting, investment banking, or a high-growth environment
• Strong data analytics and reporting skills.
• Comfort with financial modeling and SQL querying.
• Proven track record of building data-driven plans, securing buy-in, and executing effectively.
• Highly organized and set a high bar for timeliness, accountability, responsiveness, and follow-through

Grata offers:

• Medical, dental, vision plans with 80% coverage of premiums for employees
• Company-sponsored lunch through Grubhub on a weekly basis
• Unlimited PTO policy
• Flexible Work Location (FWL) policy that allows you to work from home 24 days of the year
• 12 weeks of parental leave, 401k, pre-tax commuter benefits, dog-friendly office