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Wellhub, formerly Gympass, is seeking an Enterprise Client Success Manager to join their Client Success team in São Paulo. This role involves managing a portfolio of enterprise clients, driving business results through upselling, cross-selling, and contract renegotiation. The Client Success Manager will collaborate with various Wellhub departments to enhance the client experience.
Responsibilities:
Requirements:
What Wellhub Offers:
Responsibilities:
- Developing sales plans for named clients.
- Leading client relationships for large enterprise accounts.
- Ensuring contract renewals and expansions.
- Partnering with client's HR and decision-makers.
- Providing product feedback to product management.
Requirements:
- Solid experience in a client-facing position.
- Experience leading large and complex client relationships.
- Proficiency in cross-selling and upselling.
- Strong leadership and collaboration skills.
- Ability to work independently.
- Strong attention to detail.
- Proficiency in both Portuguese and English.
What Wellhub Offers:
- Health, dental, and life insurance.
- Flexible work options (hybrid and remote).
- Home office stipend.
- Flexible work allowance.
- Gold plan at no cost, and other premium plans will be significantly discounted.
- Paid time off and parental leave.
- Career growth opportunities.
- Supportive and inclusive culture.
Wellhub
Wellhub is a corporate wellness platform established in 2012 and headquartered in NYC, connecting employees with a diverse network of fitness, mindfulness, and wellbeing partners. The company operates in 11 countries, providing a comprehensive subscription service designed to be cost-effective for users. Wellhub aims to make wellbeing accessible and prioritizes it within its company culture, striving to transform every organization into a wellness-focused entity.