Customer Relationship Manager, SMB

Job Description

Apollo.io is seeking a Customer Relationship Manager, SMB to join their Sales organization in Mexico City. This role is responsible for continuous activation and use case expansion across a portfolio of SMB customers. The ideal candidate will thrive in a fast-paced environment, maintain a customer-centric approach, and possess a strong revenue mindset.

• Closing incremental business opportunities
• Driving value and growth through virtual meetings
• Maintaining a high level of organization and attention to detail
• Collaborating cross-functionally to ensure a seamless customer experience

• 1-2 years of experience in sales, preferably in B2B SaaS
• C1/C2 English Level
• Proven track record of meeting revenue targets
• Experience developing a pipeline through inbound leads and account planning
• Comfortable identifying additional use cases and expansion opportunities
• Experience working cross-functionally with various teams

• Unlimited PTO
• Medical Insurance
• Referral bonus