Job Description
The Student Hotel (TSH) in Rome is seeking a Night Receptionist to ensure every guest has the best possible experience. The Night Community Host will operate in the front of house areas, providing a warm welcome, assisting with check-in, and offering excellent service in the restaurant and bar. They will also serve as a concierge, answering guest questions and providing recommendations.
Role Involves:
- Welcoming guests and assisting with self-check-in kiosks.
- Providing local recommendations and answering guest inquiries.
- Maintaining cleanliness in all areas.
- Assisting guests with facility requests.
Requirements:
- Flexible, hands-on, motivated, and positive approach.
- Background in hospitality, preferably in a hotel environment.
- Ability to handle stressful periods.
- Fluency in English and Italian.
- European citizenship or legal permission to work in Italy.
What TSH Offers:
- Opportunity to work at a dynamic, multi-national company.
- Chance to learn and grow in your role.
- Discounts in all TSH properties in Europe for employee, friends, and family.
- A wonderful workplace with events and fun colleagues.