General Manager Intern at The Social Hub

The Student Hotel is seeking a General Manager Intern to join their team in Groningen, Netherlands. The intern will work closely with the General Manager, Assistant General Manager, and the Connector, forming the Management team and contributing to all aspects of hotel operations.

The intern will be responsible for ensuring the smooth running of the hotel, leading, coaching, and training the Hotel Team in the unique TSH style, and managing external partners. They will also be the internal and external TSH networker, building relationships with universities, companies, and social organizations.

What this role involves:

• Daily manage, train, check, coach, guide, co-hire, motivate and empower employees and partners
• Handling, reporting and transferring of all kinds of questions, remarks complaints of guests and colleagues
• Introducing, maintaining, evolving and guiding standard operating procedures
• Connecting with the guest community
• Building direct relations with universities, companies, social organizations
• Maintaining and controlling hotel security for guests, colleagues and goods
• Supporting the operational preparation and execution of departure and arrival of new students

Requirements:

• Must be enrolled in university
• A bachelor student, preferably in hotel- or tourism management with at some hospitality experience or team leading experience
• A flexible, hands-on, motivated and positive approach
• Background in hospitality, preferably in a hotel environment
• Fluent in English and Dutch
• Legally allowed to work in the Netherlands

What TSH offers:

• On the job coaching and guidance
• Monthly compensation for your internship
• Access to the amazing TSH facilities, including our awesome restaurant and gym
• Discount on hotel stays and Food and Drinks