End User Computing Engineer at THE ICONIC

THE ICONIC is seeking an End User Computing Engineer to join their Tech Team in Sydney. The role involves working in an agile environment, supporting the company's e-commerce platforms. THE ICONIC believes that innovation should not be sitting in a silo team, but rather be part of everything company delivers. Every person in the tech team has a voice and their best outcomes are achieved through collaboration

Responsibilities:

• Deploy, configure, and maintain endpoint devices.
• Manage device lifecycle.
• Troubleshoot hardware, software, and OS issues.
• Package, test, and distribute applications.
• Deploy and manage software updates.
• Apply security patches.
• Maintain patch management processes.
• Provide technical guidance and support.
• Manage onboarding and offboarding.
• Provide Frontline IT and Audio visual support across multiple sites.
• Maintain wiki’s and documentation.
• Manage and troubleshoot hard disk encryption (Bitlocker).
• Provide IT Service Desk and application support.

Requirements:

• Over 2 years of experience in a similar role.
• 2+ years experience with an Endpoint Management Platform.
• 2+ years patch Management experience.
• 2+ years scripting experience.
• 2+ years experience working with a Service Desk Ticketing System.
• 2+ years working with Windows and Apple products.
• Initiative and enthusiasm.

THE ICONIC Offers:

• Flexible working arrangements - hybrid and flexible working model
• Learning Days, hackathons and access to LinkedIn Learning
• Parental Leave Program
• Birthday Leave
• Staff Discount
• Employee Assistance Program
• Referral Reward