Clash
of Jobs
This feature is not ready yet
Sign up for the newsletter to get notified when it's available
Browse All Jobs
Tomofun is seeking a Customer Support Representative for a 6-month seasonal role. Tomofun is a pet-tech company that aims to bring joy and innovation to pet lovers. They are known for their Furbo dog camera and are expanding their customer support team.
About the role: The Customer Support Representative will be responsible for providing world-class support to customers, resolving inquiries, escalating technical issues, and contributing to the team's success.
What this role involves:
Requirements:
What this role offers:
About the role: The Customer Support Representative will be responsible for providing world-class support to customers, resolving inquiries, escalating technical issues, and contributing to the team's success.
What this role involves:
- Resolving customer inquiries efficiently and professionally.
- Escalating technical issues clearly.
- Identifying trends in customer requests.
- Sharing knowledge and mentoring team members.
- Maintaining a customer-focused attitude.
Requirements:
- Love for pets and passion for solving pet parent problems.
- Superior communication skills.
- Problem-solving skills.
- Ability to learn new technology quickly.
- Positive and empathetic attitude.
What this role offers:
- Upskilling opportunity to a full-time CSR position.
- Comfortable and creative working environment.
- Snacks.
- Monthly team lunch and team buildings.
Tomofun | Furbo Pet Camera
Tomofun is a pet-tech company focused on connecting pet lovers through innovative products. They are best known for Furbo, an AIoT treat-tossing dog camera, and the Furbo Pet Nanny subscription service, which provides intelligent pet safety alerts. Tomofun aims to improve the lives of pets and their owners through technology, fostering a vibrant community of pet lovers worldwide. Operating in numerous countries, Tomofun blends technology with a passion for pets.