Paystack Compliance Operations Lead at Paystack

Paystack is seeking a Compliance Operations Lead to join their Risk and Compliance team. The role involves managing and optimizing the daily operations of operational compliance teams, which include disputes, fraud, and reviews. This team supports in-house programs such as AML/KYC/CFT compliance, financial crime compliance, and card network compliance. The team's main goal is to reduce the risks of fraud, money laundering, and card network non-compliance.

In this role, the Compliance Operations Lead will be responsible for implementing and maintaining operational processes and controls, guaranteeing compliance with regulatory standards across partner organizations and jurisdictions.

What this role involves:

• Financial Crimes Operations Management
• Customer Due Diligence
• Card Network Compliance Management
• Process Optimization
• Cross functional Collaboration
• Reporting & Analytics
• Team Leadership & Collaboration

Requirements:

• 9+ years of KYC/AML compliance operation or financial crimes experience
• Strong understanding of payment systems, chargeback rules, and regulations (e.g., Visa/Mastercard chargeback guidelines, PSD2, etc.)
• Relevant experience in fraud prevention, fraud risk management and building/managing fraud management teams
• Experience in transaction disputes, chargeback management, fraud prevention, or a related area within fintech, banking, or payment processing industries
• Strong familiarity with card network rules (Visa, MasterCard, American Express, etc.), PCI-DSS, EMV standards, and other industry best practices
• Strong leadership skills with the ability to motivate and develop a team
• Strong track record of ownership and collaborating across teams
• Sound business judgment, proven ability to influence others, strong analytical skills
• Willingness to travel across Africa