Salesforce Digital Experience Consultant - AI & Agentforce at NeuraFlash

NeuraFlash is seeking a Salesforce Digital Experience Consultant to join their team in Hyderabad, India. The consultant will provide industry best practices, drive requirement gathering, and serve as a Salesforce platform expert.

NeuraFlash is a trusted leader in AI, Amazon, and Salesforce innovation, crafting intelligent solutions to revolutionize workflows and elevate customer experiences. The company is the #1 partner for Salesforce's Agentforce, reinforcing its role as pioneers in this transformative space. NeuraFlash offers remote work options for employees based in India.

The role involves:

• Providing industry best practices and serving as a trusted client advisor
• Driving requirement gathering and serving as the Salesforce platform expert
• Working with the client to build out their strategy and roadmap
• Leveraging Salesforce technology such as Experience Cloud, Service Cloud, and Knowledge
• Providing input on detailed design specifications, infrastructure, and project plans
• Translating business requirements into well-architected solutions
• Coaching and mentoring junior technical and functional team members
• Following and understanding new Salesforce product and technical capabilities

Requirements:

• Significant business process, technical consulting, or enterprise architecture experience
• 3+ years of CRM industry experience (Salesforce platform preferred)
• Proven ability to design and optimize business processes and integrate processes across disparate systems
• Understanding of basic UX principles
• Willing and able learner of new technologies
• Extremely strong written and oral communication skills

NeuraFlash offers:

• Remote work options
• Flexibility
• Collaboration
• Travel opportunities