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JustAnswer is seeking a Senior Product Analyst to drive long-term growth in the professional services domain. The Senior Analyst will deliver high-quality insights and recommendations by combining strategic thinking with detailed analysis. This role involves close collaboration with Product Managers and cross-functional teams to uncover business insights and devise optimization strategies.
- Collaborate with Product and Analytics leadership to structure analysis.
- Conduct analysis of internal & external data to find growth & optimization opportunities.
- Package and communicate findings and recommendations to a broad audience.
- Perform Descriptive & Prescriptive Analytics including experimentations (AB, MAB).
- Implement and track business metrics.
- Help determine growth strategy from a marketing and operations perspective.
- 5+ years of experience in e-commerce/customer experience products.
- Proficiency in analysis and business modeling using Excel.
- Experience with Google Analytics, BigQuery, PowerBI, and Python / R would be a plus.
- Experience with SQL with a strong ability to write complex queries.
- Expertise in Descriptive Statistical Analysis, Inferential Statistical Analysis.
- Strong experience in setting up and driving A/B Testing.
- Ability to translate analysis results into business recommendations.
- Advanced English level.
- Flexible, remote-first environment.
- Equitable rewards and career growth opportunities.
- Supportive community.
JustAnswer
JustAnswer, founded in 2003 and based in San Francisco, is dedicated to helping people by democratizing professional services. The company connects customers with verified experts across diverse fields like medicine, law, and technology. With over 12,000 experts, JustAnswer provides reliable answers around the clock, serving 10 million customers in 196 countries and answering over 16 million questions. They operate with data-driven decision-making and embrace innovation.