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Keyfactor is seeking a Senior Associate Solutions Engineer to provide technical support and solutions to clients. The role involves working closely with the sales team to customize solutions, understanding customer needs, and helping to release products to production. Keyfactor values innovation, customer focus, and teamwork.
This role at Keyfactor involves:
This role at Keyfactor involves:
- Providing advanced technical support and solutions to clients.
- Collaborating with the sales team on business development.
- Tailoring solutions to meet specific customer requirements.
- Acting as a primary point of contact for clients during onboarding.
- Participating in customer loyalty strategies like webinars and trainings.
- Supporting sales processes with a strong understanding of the product.
Requirements for the role include:
- Bachelor's degree or equivalent experience.
- Demonstrable experience in a similar B2B support role.
- Ability to deliver technical support and solutions.
- Proficiency in Windows and virtualization environments.
- Good level in English and fluency in Spanish.
Keyfactor offers:
- Hybrid work pattern with flexible work policy.
- Opportunities for personal and professional growth.
- Comprehensive benefits coverage.
- Unlimited time off (US) and competitive time off globally.
Keyfactor, Inc.