Integrations Consultant

Job Description

MaintainX is seeking an Integrations Consultant to play a crucial role in their post-sales process. The Integrations Consultant will work closely with clients to lead and deliver integration projects, guide clients through the integration process, ensuring a seamless and successful implementation.

The role involves project management, technical expertise, and client relationship management to ensure client satisfaction and project success.

Responsibilities include:

• Leading integration projects from initiation to completion.
• Collaborating with clients to define project scope and objectives.
• Assessing client systems and requirements to design effective solutions.
• Troubleshooting technical issues and providing solutions.
• Creating and presenting detailed integration plans.
• Serving as the primary point of contact for clients during integration projects.
• Maintaining strong client relationships by providing exceptional service and support.
• Training client personnel on how to use integrated systems effectively.
• Working with the MaintainX Integration, Engineering, and Product teams to prioritize and discuss customer needs.
• Translating client requirements with Sales Engineers, Solution Architects, and Integration Developers.
• Communicating client requirements and managing integration projects with third-party solution integrators.

Requirements include:

• Experience in technical consulting.
• Ability to understand how to organize and consolidate customers’ data.
• Excellent project management skills and the ability to lead cross-functional teams.
• Proficiency in programming languages (JavaScript), APIs, and data transformation.
• Ability to translate business requirements into technical solutions.
• Detail and process-oriented, with the ability to manage projects spanning external and internal stakeholders.
• Critical thinking mindset.
• Excellent written, verbal and client-facing communication skills.
• Experience with Integration Tools such as Workato, Boomi, Tray.io and/or Zapier.

MaintainX offers:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.