Marketing Operations Manager at VML MAP

VML MAP is seeking a Marketing Operations Manager for their Bangkok office. The ideal candidate will lead a team of Campaign Specialists, driving the execution of digital cross-channel marketing strategies for global clients.

The role involves managing daily operations, ensuring staff development, and supporting strategic initiatives. The Marketing Operations Manager will report to the Country Lead and work closely with various in-house departments, including colleagues in Copenhagen, Toronto, Lisbon, and San Jose.

VML is looking for a proactive and energetic leader with a solid understanding of omnichannel marketing. The candidate should excel at spotting opportunities, balancing taking charge, and fostering collaboration. Further, VML is committed to diversity, inclusion and equal opportunities.

Responsibilities:

• Overseeing the team's daily operation and workload distribution
• Ensuring compliance with Service Level Agreements such as quality assurance and time-to-market activity
• Recruitment and people management and development
• Supporting initiatives by the Country Lead and Global Directors
• Reporting on progress and development for internal and external stakeholders
• Risk management and mitigation

Requirements:

• Experience in and a solid understanding of omnichannel marketing
• Solid experience with CRM, digital production, marketing personalization and automation, commercialization of services, or process optimization
• Demonstrated experience with people and performance management as well as talent profiling and recruitment (6 - 8 years)
• Proven ability to establish and maintain strong personnel and stakeholder relationships (6-8 years)
• Extensive background in project management
• Client management experience as a plus
• Highly collaborative, driven by a strong sense of inclusion and diversity
• Excellent communication skills, and highly proficient in the English language

What VML offers:

• A multicultural environment and dynamic atmosphere
• Opportunity to grow the Bangkok office
• Collaboration with colleagues in multiple global locations