e-Commerce Account Director, Client Services

Job Description

Power Digital is seeking an E-Commerce Account Director to work with clients in the e-Commerce space. The ideal candidate will have experience across digital marketing channels and tools, driving performance through integrated marketing tactics across paid, owned, and earned channels. This role involves guiding clients on how marketing tactics can drive business outcomes and leading cross-functional account teams.Responsibilities include:

• Establishing strong client relationships through regular check-ins.
• Leading cross-functional account teams with comprehensive marketing strategies.
• Leveraging data and analytics to identify strategic opportunities.
• Translating data-driven insights into actionable reporting.
• Using overlapping datasets to make informed marketing decisions.
• Providing coaching and development to team members.
• Leading contract renewal strategies and service expansions.

Requirements:

• Bachelor's Degree in Marketing, Communication, or related field.
• 8+ years of cross-channel digital marketing experience.
• Proven track record of high customer satisfaction.
• Extensive CRM or Marketing Operations platform experience.
• Experience speaking to business-level metrics.
• Campaign leadership skills in a multi-channel environment.
• Ability to build rapport with executive-level contacts.
• Entrepreneurial spirit with a passion for problem-solving.

Power Digital offers:

• Base salary + commission opportunities
• Robust Medical, Dental, Vision insurance plans
• 401(k) plan with employer contribution matching
• Unlimited Time Off
• Fully flex work environment (remote, in-office, or hybrid)
• Employee Assistance Program (EAP)
• Opportunities for growth & leadership