Pardavimų palaikymo vadybininkas (-ė) skambučių centre (Kaunas) at Inbank

Inbank is seeking a Sales Support Manager to join their call center team in Kaunas. This role involves consulting clients on financial services and contracts, analyzing client needs, providing advice on using Inbank services, ensuring high-quality customer service, and achieving sales targets.

The role involves:

• Consulting clients on financial services and contracts via phone.
• Analyzing client needs and addressing their questions.
• Providing guidance on using Inbank services.
• Ensuring high-quality customer service.
• Achieving individual and team sales goals.

Requirements:

• At least 1 year of experience in customer service and sales.
• Experience in the financial sector is an advantage.
• Customer-oriented with a focus on high-quality service.
• Excellent communication and negotiation skills.
• Positive, proactive, and open to innovation.
• Excellent Lithuanian and understanding of English.

Inbank offers:

• A salary of 1400-1800 EUR, including fixed and variable components.
• Professional development and growth opportunities within an international organization.
• A hybrid work model for flexibility and work-life balance.
• Additional health insurance or a Stebby program.
• Extra vacation days.
• Company and team events, as well as various training programs.
• A pet-friendly office with snacks and gifts for various life moments.