Appier is seeking a Technical Solution Engineer to work in Taipei, Taiwan. The candidate will deep dive into customer's business cases, data, and constraints and ensure the optimal usage of Appier’s AI-empowered ad solutions. They will work with Product and HQ’s Technical Solutions teams to support successful adoption of Appier's solutions.
Responsibilities: - Guide clients through the onboarding process.
- Work as a liaison with clients and stakeholders.
- Prepare technical specifications for developers.
- Create user and training documentation.
- Troubleshoot technical issues.
- Develop internal tools and scripts.
- Escalate feature enhancements.
- Analyze data and provide insights.
- Understand client's current status and follow up proactively.
Requirements: - Solid research and summarization skills.
- Good explanation skill in an easily understandable manner with logicalness.
- Good knowledge of SQL, Javascript and iOS or Android application development.
- Strong oral and written communication skills in both English and Korean.
- Ability to perform maintenance and debugging tasks for Web and App SDK-related solutions.
- Willingness to learn and adapt to new technologies.
- Self-motivated and independent learner.
The role offers: - Opportunity to work with AI-empowered ad solutions.
- Chance to develop solutions for customers.
- The chance to optimize business outcomes for customers.