Client Experience Supervisor

Job Description

BarkleyOKRP is seeking a Client Experience Supervisor to lead a team in delivering creative ideas and solutions to clients. The Client Experience Supervisor will focus on trusted relationships and world-class work. The role requires a balance of strategic business knowledge and team management. The ideal candidate will have in-depth knowledge of the client’s business and play a key role in managing the relationship.

Responsibilities:

• Independent Client relationships
• Serve as category and Client’s brand/business expert to BarkleyOKRP teams
• Create conditions for project-based whole brand thinking and protect the work.
• Independently runs large projects from inception to in-market delivery, working with cross-agency teams
• Partner to Director on all financial needs and management of invoicing, POs, estimates, etc
• Manages a direct report and guides that person in their career path and clearly identifies roles and responsibilities that set that individual up for success

Requirements:

• 6+ years of relevant brand or agency experience
• Excellent client communication and the ability to establish a connection with senior-level client leadership
• Self-starter with the ability to operate both strategically and tactically in a fast-paced, deadline-driven environment
• Strong collaborator with the ability to lead cross-channel initiatives with a diverse range of team members and stakeholders
• Ability to run projects independently with minimal supervision

BarkleyOKRP offers:

• A diverse and inclusive environment
• Opportunity to work on innovative brands
• Career growth and development