IT Support Specialist

Job Description

Beast Industries, founded by MrBeast, is seeking an IT Support Specialist to join their growing team. The IT Support Specialist will provide both onsite and remote IT support, troubleshoot hardware and software issues, maintain IT infrastructure, and ensure a seamless technology experience for the production, creative, and corporate teams. The candidate will work alongside the IT Manager to deploy enterprise technology, manage IT systems, enhance security, and contribute to key IT initiatives.

Responsibilities:

• Provide onsite and remote IT support across macOS and Windows environments.
• Configure and deploy laptops, desktops, mobile devices, and peripherals.
• Troubleshoot software and hardware issues.
• Maintain conference room systems, digital signage, and printers.
• Assist in WiFi and network deployments.
• Research, install, configure, and support internal software and cloud tools.
• Create and maintain IT documentation and training guides.
• Assist with hardware purchasing and inventory tracking.
• Support campus network infrastructure.
• Implement IT security best practices.

Requirements:

• 4+ years of IT Support/Admin experience.
• Excellent communication skills.
• Experience balancing multiple priorities.
• Strong knowledge of IT security.
• Hands-on experience with macOS & Windows environments.
• Proficiency in Google Workspace or Microsoft 365 administration.
• Solid understanding of networking concepts.
• Experience managing MDM platforms.
• Familiarity with IT ticketing systems and SaaS administration.

What the role offers:

• Competitive Salary
• Generous Medical, Dental, Vision, and company-paid Life Insurance
• Company contributions to employee Health Savings Accounts (HSA)
• 401k Plan with Safe Harbor company-matching
• Flexible vacation policy and paid company holidays
• Company-provided technology package
• Relocation when applicable including travel and company-provided housing for the first 90 days