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Collectors is seeking a General Manager for PCGS China, based in Shanghai. This role involves driving business development strategy, implementing sales and operations plans, and ensuring the company meets its objectives. The ideal candidate will have industry knowledge, preferably in coins, with experience in collectibles or finance being valuable.

Role Involves:
  • Representing strategic relationships.
  • Establishing and cultivating customer relationships in Asia.
  • Overseeing a team of leaders.
  • Participating in product road map discussions.
  • Leading strategy in new verticals in China.
  • Managing sales and customer care teams.
  • Optimizing efforts with product, marketing, finance, and operations teams.
  • Enhancing brand image in China and Asian markets.
  • Managing the annual budget.
  • Optimizing processes and policies.
  • Delivering reports and analytics.
  • Championing company policies and Chinese laws.

Requirements:
  • 10+ years in business operations, business development, sales, or general management.
  • Bachelor’s degree or equivalent experience.
  • Experience managing sales and customer service teams.
  • Proven track record in increasing sales and revenue.
  • Experience working in a global organization.
  • P&L management experience and strong financial skills.
  • Excellent interpersonal and communication skills.
  • Relevant working experience in China and willingness to relocate.
  • Business level proficiency in Mandarin and English.
  • Numismatic experience is a plus.

What role offers:
  • Office located in central Shanghai.
  • Social insurance and housing funds.
  • Free annual medical examination plans and commercial health insurance.
  • At least 10 days of annual paid leave.
  • Paid national statutory holidays.
  • Fun working environment with celebrations and team buildings.
  • Employee discounts on select grading services.
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Collectors

Collectors is a leading innovator in the collectibles industry, providing services such as grading, authentication, and vaulting. The company modernizes and digitalizes the collecting process across various categories, including coins, trading cards, Funko Pops!, video games, and memorabilia. With subsidiaries like PSA, PCGS, and the Long Beach Expo, Collectors employs over 1,700 individuals across multiple global locations and is dedicated to helping collectors pursue their passions.