Bilingual Technical Support (English/Portuguese) - Future Openings (São Paulo Brazil)

Job Description

Tenable is seeking a Bilingual Technical Support Engineer (TSE) fluent in English and Portuguese to join their team in São Paulo, Brazil. This role is crucial to Tenable's success, ensuring clients maximize the value of their products. The TSE will develop troubleshooting and customer service skills, opening opportunities for advancement within Professional Services, Sales, Research, or Engineering.Role involves:

• Providing technical support to clients.
• Troubleshooting complex software issues.
• Ensuring clients get the most from Tenable products.
• Building real-world troubleshooting skills.
• Developing customer service skills.

Requirements:

• Fluency in English and Portuguese (read/write/speak).
• Baseline knowledge in Networking.
• Ability to configure and support complex software in Windows and Linux environments.
• Prior support or systems administration experience is a plus.

Tenable offers:

• Opportunity to work with a leading cybersecurity company.
• A culture of belonging, respect, and excellence.
• Partnership with talented and passionate people.
• Support and resources to do work that matters.
• Opportunities for career advancement.