Merchant Compliance Specialist at Ozow

Ozow, a leading fintech company redefining digital payments in South Africa, is seeking a Merchant Compliance Specialist. This role is crucial for ensuring merchant partners comply with regulatory requirements, internal policies, and industry standards. The ideal candidate will maintain trust, mitigate risks, and foster a compliance culture within the organization.

Responsibilities:

• Facilitate merchant onboarding, ensuring documentation is verified.
• Conduct due diligence on prospective and existing merchants.
• Analyse corporate structures and ownership details.
• Understand merchants’ operational processes and business models.
• Collaborate with merchants post-integration.
• Stay updated with industry trends and emerging risks.
• Utilize compliance monitoring tools.
• Ensure compliance with KYC requirements.
• Partner with internal teams to implement compliance procedures.
• Act as an intermediary to resolve compliance-related issues.
• Generate compliance reports.

Requirements:

• Bachelor’s degree in Law, Business Administration, or related field.
• 3+ years of experience in compliance or risk management within fintech or financial services.
• Strong knowledge of South African regulatory requirements (FICA, POPIA) and international standards.
• Excellent analytical, communication, and problem-solving skills.
• Strong attention to detail.
• Proficiency in compliance monitoring tools and software is a plus.

Ozow offers:

• Healthy breakfast, lunches, and snacks
• Monthly team connects
• On-site Barista
• Birthday Leave
• Medical aid subsidy (permanent staff)
• Group Risk Insurance (permanent staff)
• Generous paid annual leave
• Learning and Development opportunities
• Mentorship programme
• Quarterly team building
• Community initiatives
• Employee gifting
• Access to cutting edge technology