Salesforce QA Lead at Spaulding Ridge

Spaulding Ridge is seeking a Salesforce QA Lead to establish a robust QA team. The role involves implementing QA best practices, executing testing on Salesforce delivery projects, and building and training a team of QA professionals. The Salesforce QA Lead will collaborate with project teams, analyze requirements, define testing strategies, and ensure alignment with client business needs.

Responsibilities:

• Lead, mentor, and guide a team of QA Professionals.
• Collaborate with developers, business analysts, DevOps engineers and project managers to ensure quality deliverables
• Develop and implement QA strategies, processes, and best practices for Salesforce delivery projects.
• Develop comprehensive test plans, test cases, and test data for various testing levels (unit, integration, system).
• Execute manual and automated testing and document/report results on implementations and customizations
• Identify, document, and report on defects using appropriate tools
• Establish QA metrics and KPIs to measure and improve team performance
• Support client testing including defect triage, environment and data prep, and progress reporting.
• Ensure that QA processes, methodologies, and best practices are documented, kept up-to-date based on tech releases, and accessible
• Drive efficiency and innovation in the testing procedures including test automation frameworks and tools

Qualifications:

• Bachelor degree in Computer Science, Information Technology, or related field
• 7+ years of experience in software QA, with at least 5 years focused on Salesforce
• Experience with testing CPQ, Service Cloud and Sales Cloud applications/implementations
• Salesforce Administrator certification
• Strong understanding of Salesforce architecture, customization, and integration
• Experience with performance testing and security testing
• Experience with test management tools (e.g., JIRA, TestRail)
• Familiarity with test automation tools and frameworks (e.g., Selenium, Provar)
• Knowledge of Agile methodologies and DevOps practices
• Excellent communication and leadership skills
• Experience in building and mentoring QA teams
• Experience working in cross-functional teams
• Strong written and verbal communication skills

Spaulding Ridge offers:

• Opportunity to shape the QA function and make a significant impact.