Service Designer, Hong Kong at WongDoody

WongDoody is seeking a Service Designer to join their team in Taipei. The Service Designer will be responsible for leading the creation of comprehensive, data-driven experiences for clients, transforming insights into actionable strategies, and aligning business goals with user-centric designs. The role requires expertise in service design and business analytics.

Responsibilities include:

• Translating client insights and business data into compelling service experiences.
• Collaborating with stakeholders to define project scope.
• Crafting strategic design approaches and making data-driven recommendations.
• Developing high-quality presentations to articulate ideas and deliverables.
• Utilizing business analytics to inform design strategies and measure the impact of service improvements.

Requirements include:

• At least 5+ years of experience in Service Design, Product Design, or UX Design, with a strong focus on integrating business analytics into the design process.
• Professional proficiency in both English and Mandarin (Cantonese is a plus).
• A portfolio showcasing problem-solving capabilities.
• Face-to-face client interaction experience.
• An understanding of cross-cultural differences in communication and language.
• Business analytics skills.
• Experience working with cross-functional teams.
• A degree in design, business, or a related field.

What WongDoody offers:

• The opportunity to work on diverse projects in a collaborative and innovative environment.
• The chance to contribute to a team of 600 digital experts across 8 studios in Asia.
• A culture that values inclusivity and allows every individual to bring their whole self to work.