Associate, Machine Learning Engagement Management

Job Description

OfferFit, founded by ex-McKinsey and BCG math PhDs, is seeking an Associate, ML Engagement Management to join their growing Implementation team. The company's AI decisioning engine supports 1:1 personalization for lifecycle marketing campaigns, powered by reinforcement learning AI.

In this role, the Associate will own all phases of the program execution process for designing, configuring, and expanding OfferFit use cases. This includes working alongside OfferFit implementation engineers and customer executives, marketers, and IT stakeholders.

Responsibilities include:

• Owning all phases of OfferFit use case delivery
• Running design sessions with customers to document use case requirements and integration approach
• Championing delivery & project management excellence through development of process playbooks and best practices
• Identifying, escalating, and mitigating potential project risks
• Building relationships with key stakeholders at OfferFit customers
• Communicating customer needs to OfferFit’s product & marketing teams
• Participating in determining OfferFit’s product strategy

OfferFit is looking for someone who:

• Is entrepreneurial and takes initiative
• Is a people person who builds trust-based relationships
• Is a technology enthusiast who seeks ways to improve processes with technology and automation
• Is structured and organized
• Is a clear communicator
• Can fully overlap and support North America time zones
• Is fluent in English

OfferFit offers:

• Generous PTO (starting at 25 days PTO per year) and Parental Leave policy (12 weeks paid)
• 100% remote work environment with flexible hours
• Quarterly gatherings where we meet in person
• Weekly team events
• Ability to learn and develop from an experienced leadership team
• Competitive benefits and 401K matching program (US Only)