Senior AI Success Manager

Job Description

OfferFit, founded by ex-McKinsey and BCG math PhDs, seeks a Senior AI Success Manager. In this role, the individual will be a critical contributor to the AI Success team, ensuring customers achieve success with OfferFit's product. They will collaborate with internal and external teams to drive renewals, upsells, and expansions. The AI Success Manager will oversee the design and execution of OfferFit use cases, identify future opportunities, and manage executive-level relationships. They will also contribute to product development and act as the voice of the customer.Role involves:

• Building relationships across customer organizations
• Driving the success of AI use cases
• Driving renewals & upsell opportunities
• Guiding customers in maximizing business value
• Conducting analyses and providing data-driven presentations
• Communicating customer needs to product & marketing teams

Requirements:

• Entrepreneurial spirit
• Strong interpersonal skills
• Analytical mindset
• Technology enthusiasm
• Structured and organized approach
• Clear communication skills
• Prior Strategy Consulting experience preferred
• Familiarity with data science or machine learning is a strong plus

Offer includes:

• Generous PTO (starting at 25 days PTO per year)
• Parental Leave policy (12 weeks paid)
• 100% remote work environment with flexible hours
• Quarterly gatherings
• Weekly team events
• Competitive Employee benefits (major medical, vision, dental and LTD) and 401K matching program (US Only)