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HoYoverse is seeking a Community Operations Specialist to join their team in South Korea. HoYoverse is dedicated to creating immersive virtual world experiences and fostering an inclusive global community.
The Community Operations Specialist will be responsible for managing game services, engaging with the community, and planning events. The role requires fluency in Korean and Chinese, as well as a passion for ACG culture.
Responsibilities:
- Manage the service operation as a Game Master (GM)
- Conduct official community management across various platforms, such as official Naver Cafe, Twitter, and YouTube
- Plan and execute community events
- Track community sentiments and feedbacks, managing the VoCs
- Active risk management and response
- Manage operational tasks and seek improvements on use of operational tools
Requirements:
- Fluency in Korean plus working proficiency language ability in Chinese
- Good understanding of gaming subcultures
- Proficiency in Microsoft Office suite (Excel, PowerPoint, Word, Outlook)
- Love of HoYoverse games a huge plus
HoYoverse offers:
HoYoverse