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Similarweb is seeking a Senior Team Manager for Customer Success in Tokyo. The role involves leading Japan’s Customer Success function and managing a high-performing team. The Senior Team Manager will work with prospective and existing clients to understand their business objectives and communicate the value of Similarweb’s SaaS platform.
- Developing and managing a high-performing team.
- Working with prospective and existing clients to understand their business objectives.
- Communicating the value proposition of Similarweb’s SaaS platform.
- Ensuring users are getting maximum value from solutions.
- Driving maximum revenue retention.
- 5+ years experience in leading customer-facing organizations
- Experience building and growing customer success teams at a SaaS company or an agency.
- Experience in digital marketing and/or consulting
- Experience collaborating with diverse multinational and global enterprise-level companies.
- Led teams of 10+ people.
- Strong empathy for customers and passion for revenue and growth
- Excellent communication and presentation skills
- Opportunity to work with the world's biggest brands.
- Ongoing learning and professional development.
- Working at the forefront of marketing technology and big data.
- Direct impact on the success of the company.
Similarweb
Similarweb is a global digital intelligence company that provides data-driven insights to businesses. Its platform offers comprehensive analysis of website traffic, user behavior, and market trends, empowering over 4,300 customers, including leading companies like Google, eBay, and Adidas, to make strategic decisions and optimize their digital performance. With a focus on innovation and a commitment to providing actionable intelligence, Similarweb helps businesses understand, track, and grow their online presence in an increasingly competitive digital landscape. Publicly listed on the New York Stock Exchange, Similarweb continues to expand its reach and impact in the industry.