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SingleStore is seeking a Technical Account Manager to work in a fast-paced environment. The Technical Account Manager will develop technical relationships with strategic customers, consult with SingleStore's marketing team, and solve enterprise architecture issues. They will also act as the customer’s trusted technical advisor, helping enterprises mature their SingleStore capabilities, skills, and knowledge.Role involves:
- Ongoing technical manager and SingleStore liaison for key enterprise customers.
- Acting as the customer’s trusted technical advisor.
- Collaborating with SingleStore's marketing team.
- Solving customer’s Enterprise Architecture challenges.
- Managing and driving closure on customers’ open support cases.
- 5+ years experience with complex applications or distributed systems.
- Experience working closely with customers and partners to successfully deploy complex solutions.
- Hands-on experience with technologies like SingleStore, MySQL, MS SQL, Oracle SQL, NoSQL, Key Value Stores, REST, Hadoop, Data warehouse appliances, Linux, Python, PHP, and BI/ETL solutions.
- Knowledge of Kubernetes.
- Technical familiarity with data storage and cloud technologies and protocols.
- Experience with network troubleshooting and a basic understanding of network storage protocols.
- Linux OS and System Administration experience.
- Experience with Salesforce.com CRM & case management.
- Bachelor’s Degree in Computer Science or other technical field - Master’s Degree preferred.
- Ability to travel within the region (~25%).
- Opportunity to work remotely.
SingleStore
SingleStore delivers a cloud-native, distributed SQL database designed for speed and scale, empowering data-intensive applications. Their technology unifies transactions and analytics, simplifying data architecture and enabling real-time data experiences. The company is venture-backed and headquartered in San Francisco, with a global presence including offices in Sunnyvale, Raleigh, Seattle, Boston, London, Lisbon, Bangalore, Dublin, and Kyiv. SingleStore fosters collaborative, cross-functional teams, encouraging innovation throughout the product lifecycle and valuing diversity and inclusion.