Sr. Revenue Operations Analyst

Job Description

Visier is seeking a highly collaborative and motivated Sr. Revenue Operations Analyst to provide insights and actions that impact revenue growth. This role reports to the Head of Revenue Operations and serves as a trusted partner to revenue-generating teams, driving changes to improve business productivity and growth.

Responsibilities:

• Understand Visier’s business and go-to-market data to build operational reporting.
• Gather and interpret data to surface insights and recommend improvements.
• Build reports, dashboards, and documentation for meetings.
• Develop predictive models to identify and address customer experience bottlenecks.
• Contribute to strategies to optimize operational performance.
• Analyze customer behavior, identify trends, and predict key CX outcomes.
• Maintain data quality and process consistency across GTM functions.
• Partner with Customer Experience and Sales to implement continuous improvement initiatives.
• Collaborate with the IT team to ensure data quality and develop sustainable data practices.

Requirements:

• 3-5 years of experience in CX/Revenue/Sales analytics or a similar role.
• Experience with Salesforce, Business Intelligence tools (Tableau, Looker, Domo, etc.), Excel, and SQL.
• Knowledge of how to utilize and manage ETL tools (e.g. Matillion) in relation to Snowflake
• Entrepreneurial mindset and comfortable with change.
• Excellent communication skills.
• High EQ and enjoys building relationships with stakeholders.
• Gainsight administration experience is a plus.

Visier offers:

• Opportunity to impact revenue growth.
• Collaborative work environment.
• Chance to drive process improvement.