Product Ops Specialist at Karbon

Karbon is seeking a Product Ops Specialist to improve the efficiency and effectiveness of its product teams. This role involves unifying cross-functional teams by optimizing processes and tools, fostering organizational alignment, and ensuring data accessibility. The Product Ops Specialist will also provide insightful reporting on cross-team initiatives to drive informed decision-making and continuous improvement.

Responsibilities:

• Streamline processes and tools to enhance collaboration across teams.
• Manage sprint cycles, including preparing materials and coordinating sprint demos.
• Track cross-team initiatives to ensure visibility and alignment on key projects.
• Prioritize projects through monthly reviews and assessments.
• Conduct operations research to identify pain points and gather best practice insights.
• Maintain data standards by developing and enforcing event naming conventions.
• Enhance product analytics systems to support a data-driven culture.
• Manage Voice of Customer systems to ensure product teams receive valuable insights.

Requirements:

• 5+ years in product operations, project management, or a related field within the SaaS industry.
• Proven ability to develop and implement cross-functional processes and tools.
• Strong expertise in creating and maintaining data dictionaries.
• Experience in coordinating and tracking cross-team initiatives.
• Excellent verbal and written communication skills.
• Exceptional organizational skills with the ability to manage multiple projects and deadlines.
• Familiarity with the software development cycle.
• Ability to identify operational inefficiencies and implement effective solutions.

What Karbon Offers:

• A dynamic and detail-oriented role.
• Opportunity to enhance efficiency and effectiveness of product teams.