Hospitality Manager, Soccer

Job Description

Octagon is seeking a Hospitality Manager to join their team and work with a key 2026 FIFA World Cup sponsor. This role involves planning and executing event and experiential marketing programs. The ideal candidate will have previous major event experience and a passion for sport and music. This role is a split role across working on the 2026 FIFA World Cup and delivering hospitality programs for major music festivals.

They are recognized as one of the “Best Places to Work in Sports”. Octagon takes pride in finding insightful, bold ways to create play in their work, lives, and in the world.

The job involves:

• Supporting account team in the day-to-day planning and management of a global hospitality program
• Research and management of suppliers, from branding to accommodation and transport
• Working alongside client procurement, finance and legal teams to ensure smooth vendor selection and contracting process.
• Manage internal, client and third-party agency meetings including accommodation, meeting space, F&B and transport bookings.
• Attend project related workshops and site visits
• Account administration including ownership of status document and budget tracking
• Lead communication with music festivals organisers especially their ticketing and operations teams
• Create guest communication plan and deliver accordingly
• Set up and manage online portal for guests’ registration
• Assist in producing operational manuals and reports as required
• Taking a lead on managing guest information updates and communicate to relevant managers on-site (Transportation, Hotel, F&B, Tickets, etc.)
• On-site event delivery including guest liaison, supplier management and team support

Requirements:

• Previously worked on Olympics, FIFA World Cups, UEFA Champions League Finals, UEFA European Championships or any other major sporting event
• Love events and hospitality operations
• Worked with international guests and enjoy getting to know more about other cultures
• Pays attention to the details and stay focused so nothing gets missed.
• Ability to think on your feet and use your initiative.
• You like learning new things and can quickly adapt when things change.
• Excited to travel and enjoy meeting new people.
• Communicates clearly. Can write well, you speak in an engaging way and can explain your thoughts and ideas succinctly
• Enjoys solving problems and finding creative solutions to difficult challenges
• Thrives on working on a number of projects at any one time
• Patient, level-headed and cool under pressure
• Possesses strong skills in Power Point Skills, Excel and Outlook and a confidence to present internally and externally
• Happy to work weekends and the long hours during event time
• Fluency in other languages a plus.
• Agency experience working in a similar role, ideally with experience on major sporting events, is a plus.
• Flexibility and willingness to travel domestically and internationally, and work weekends or holidays as needed.

Octagon offers:

• Unlimited PTO policy
• Competitive medical/dental/vision insurance plans with FSA/HSA and Dependent Care FSA options.
• Pet Insurance
• Generous Family and Parental Leave Policy (12 weeks)
• Access to parent company (IPG) Savings plan (401K program) with company match as well as an Employee Stock Purchase Plan (ESPP)
• Pretax Transportation/Commuter Benefits and Parent Travel Program
• Dedicated Mental Health resources including Headspace membership, Employee Assistance Program (CCA) and more
• Discount portal for everyday goods and services
• Employee Resource Groups and inclusive diversity programming and initiatives
• Personal Development programs