Clash
of Jobs
This feature is not ready yet
Sign up for the newsletter to get notified when it's available
Doctolib is seeking a Technical Customer Advisor to serve as a key point of contact for healthcare professionals, providing them with support and guidance on using Doctolib's software. The Technical Customer Advisor will build strong relationships with healthcare professionals by understanding their needs and providing remote support via phone and video conference. Doctolib improves healthcare access for all, and embraces diversity.
Role Involves:
- Advising and training healthcare professionals on how to use the software via telephone
- Providing technical support to users of Doctolib's solutions
- Ensuring requests are processed quickly and efficiently using IT tools
- Collaborating with technical support and development teams on incoming requests
Requirements:
- Proficiency in IT tools and new technologies
- Willingness to continuously learn new skills and digital tools
- A passion for human contact
- Ability to listen, understand, and solve problems
- Excellent written and verbal communication skills
- First experience in customer service by phone (nice to have)
- Versatile, reactive and autonomous (nice to have)
What Doctolib Offers:
- Comprehensive health insurance covered 100% by Doctolib
- Flexible work policy with a hybrid model
- Meal vouchers with the Swile card
- Employee committee subsidy for sports or leisure activities
- Public transport reimbursement
.png?1713343411)
Doctolib
Doctolib is a European healthcare technology company committed to improving the health and well-being of all individuals. The company focuses on simplifying access to healthcare services and empowering patients to manage their health more effectively. Doctolib partners closely with medical teams and experts to ensure the delivery of accurate and reliable health information. The company utilizes digital solutions and content strategies to enhance the healthcare experience for both patients and healthcare professionals.