Senior Software Engineer, Backend (AI Agent) at Cresta

Cresta is seeking a Senior Software Engineer to join its AI Agent team. The ideal candidate will be passionate about creating state-of-the-art AI Agents that solve practical problems for Cresta's customers. This role focuses on leveraging the latest technologies in Large Language Models (LLMs) and AI Agent systems, while ensuring cost-effectiveness, security, and reliability.Cresta needs someone to design and maintain server architectures that handle high-volume interactions and ensure high availability and performance. This role offers a unique opportunity to shape the future of AI at Cresta by solving complex problems and bringing breakthrough AI advancements into production environments.Responsibilities include:

• Designing, developing, and maintaining scalable and robust backend architectures for Cresta’s AI Agent solutions and proprietary models.
• Collaborating with cross-functional teams to ensure seamless integration of AI Agents into Cresta’s customer solutions.
• Leading initiatives to enhance system scalability and reliability in production environments.
• Driving efforts to optimize server response times, process large volumes of data efficiently, and maintain high system availability.
• Innovating and implementing security measures, cost-reduction strategies, and performance improvements in backend systems supporting AI Agents.

Qualifications:

• Bachelor’s degree in Computer Science or a related field.
• 5+ years of experience in backend system architecture, cloud services, or related technology fields.
• Proficient in designing and maintaining clear and robust APIs with a strong understanding of protocols including gRPC, REST.
• Previous experience working with Virtual Agent or AI Agent systems.
• Experience in high-performance database schema design and query optimization, including knowledge of SQL and NoSQL databases.
• Experience in containerized application deployment using Kubernetes and Docker in microservices architectures.
• Experience with cloud environments such as AWS, Azure, or Google Cloud, with a strong understanding of cloud security and compliance standards.

Cresta offers:

• Medical, dental, and vision plans
• Paid parental leave
• Monthly Health & Wellness allowance
• Work from home office stipend
• Lunch reimbursement for in-office employees
• PTO: 3 weeks in Canada