Cresta is seeking a Senior Frontend Engineer to join their Insights team. The successful candidate will play a crucial role in shaping the future of customer engagement by delivering timely and actionable insights that drive business growth.
The engineer will be working on building a state-of-the-art Customer Data Platform, visualizing relevant insights for businesses post-onboarding, and guiding customer engagement across all touch-points. The role involves defining software architecture and design, writing high-quality code for both frontend and backend, and scaling distributed applications.
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Cresta offers:
Cresta is an AI solutions provider focused on enhancing contact center performance. Its platform leverages AI and human intelligence to analyze customer interactions, identify actionable insights, automate processes, and empower agents. Founded by leaders in the AI field, including alumni from Google and OpenAI, Cresta aims to revolutionize the way businesses engage with their customers by turning every conversation into a competitive advantage. The company develops AI agents and integrates them seamlessly into existing systems to improve efficiency and customer satisfaction.