Browse All Jobs

Cresta is seeking a Senior Frontend Engineer to join their Insights team. The successful candidate will play a crucial role in shaping the future of customer engagement by delivering timely and actionable insights that drive business growth.

The engineer will be working on building a state-of-the-art Customer Data Platform, visualizing relevant insights for businesses post-onboarding, and guiding customer engagement across all touch-points. The role involves defining software architecture and design, writing high-quality code for both frontend and backend, and scaling distributed applications.

Responsibilities:

  • Work with the product manager to define product requirements.
  • Define software architecture and design.
  • Write and push high-quality code efficiently.
  • Apply synchronous and asynchronous design patterns.
  • Scale distributed applications.
  • Improve engineering productivity.
  • Integrate with tools for CI/CD, test automation, monitoring, and logging.
  • Develop scalable user-centric applications.

Requirements:

  • Deep understanding of the modern front-end ecosystem (React.js, Webpack, Node.js).
  • Experience building robust APIs.
  • Experience with database schema design and query performance.
  • Appreciation for building applications with observability.
  • Experience coding in TypeScript and Go (preferred).

Cresta offers:

  • Medical, dental, and vision plans.
  • Paid parental leave.
  • Monthly Health & Wellness allowance.
  • Work from home office stipend.
  • Lunch reimbursement for in-office employees.
  • PTO: 3 weeks in Canada.
Apply

Cresta

Cresta is an AI solutions provider focused on enhancing contact center performance. Its platform leverages AI and human intelligence to analyze customer interactions, identify actionable insights, automate processes, and empower agents. Founded by leaders in the AI field, including alumni from Google and OpenAI, Cresta aims to revolutionize the way businesses engage with their customers by turning every conversation into a competitive advantage. The company develops AI agents and integrates them seamlessly into existing systems to improve efficiency and customer satisfaction.