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Cresta AI Canada Inc. is seeking a Software Engineer to join their team in Toronto. The Software Engineer will be responsible for designing, developing, and deploying Cresta’s AI Agent solutions, focusing on practical AI challenges and collaborating with cross-functional teams. They will also contribute to scaling AI systems for production environments and innovate ways to improve security, cost-efficiency, and reliability.

Role Involves:

  • Designing, developing, and deploying Cresta’s AI Agent solutions and proprietary models.
  • Focusing on practical AI challenges such as improving reasoning, planning capabilities, and evaluation in real-world scenarios.
  • Collaborating with cross-functional teams to integrate AI Agents into Cresta’s customer solutions.
  • Leading initiatives to scale AI systems for production environments.
  • Contributing to solving cutting-edge problems in AI and defining the future roadmap for Cresta’s AI Agents.
  • Innovating and researching ways to improve security, cost-efficiency, and reliability of AI systems.

Requirements:

  • Bachelor’s degree in computer science, computer systems engineering, software engineering, or mathematics.
  • 1 year to less than 2 years’ experience as a software engineer.
  • Experience working with a Machine Learning Platform application.
  • Hands-on experience in developing and working on generative AI applications.
  • Proficiency in designing and maintaining APIs (gRPC, REST, WebSocket, etc.).
  • Familiarity with high-performance database schema design and optimization.
  • Experience with containerized application deployment (Kubernetes).
  • Hands-on experience with major cloud providers (AWS, GCP, Azure).

Cresta AI Canada Inc. Offers:

  • Disability insurance, dental insurance, extended medical insurance, group benefit plan.
  • Option to purchase common shares.
  • Monthly employee wellness and communication spending money.
  • Paid parental leave.
  • 15 days paid leave in Canada.
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Cresta

Cresta is an AI solutions provider focused on enhancing contact center performance. Its platform leverages AI and human intelligence to analyze customer interactions, identify actionable insights, automate processes, and empower agents. Founded by leaders in the AI field, including alumni from Google and OpenAI, Cresta aims to revolutionize the way businesses engage with their customers by turning every conversation into a competitive advantage. The company develops AI agents and integrates them seamlessly into existing systems to improve efficiency and customer satisfaction.