Claims Manager

Job Description

• Completing investigations into coverage, liability, and damages.
• Managing claims to produce timely and cost-effective resolutions.
• Building relationships with internal and external customers.
• Directing assignments to experts and outside counsel.
• Supporting data collection efforts and models.
• Identifying and escalating insights into emerging claims trends.
• Offering feedback to improve claim handling processes.
• Ensuring every touchpoint represents the company's brand.

• At least 3 years of professional experience.
• At least 2 years of experience litigating or managing claims in Employment Practices Liability, Miscellaneous Professional Liability, Directors and Officers Liability, or Errors and Omissions Liability.
• Previous carrier or broker experience is a plus.
• Bachelor’s degree required; law degree (J.D.) and professional designations (RPLU, AIC, etc.) highly preferred.
• Must possess all required state claim adjuster licenses, or be able to obtain them within 90 days of hire.
• Proven ability to work independently and collaboratively.
• High level of personal initiative and leadership skills.
• Exceptional time management, problem-solving, and organizational skills.
• Comfort operating in a paperless claims environment and using Microsoft Office products.
• Willingness to use creative thinking and data-driven insights.
• Strong communication skills, both verbal and written.
• Ability to succeed in a full remote workplace environment, and travel as necessary (approximately 10-15%).

• Stock Options
• Health, Dental, and Vision Coverage
• 401(k) Retirement Plan
• Parental Leave
• Unlimited Vacation
• Work from Anywhere
• Home Office Allowance
• Wellness stipend
• Book stipend
• Professional Development Reimbursement
• No working birthdays
• Charitable Contribution Matching