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The Head of Relations role at Presidents Institute involves fostering member relationships, ensuring maximum value from their membership, and contributing to company growth through network development. Presidents Institute is a leading Nordic firm specializing in development and training programs for top executives. The role is based in Copenhagen, Denmark.
Role involves:
- Collaborating with the Group CEO and Head of Product to identify improvements and implement feedback for product development.
- Managing member success by building relationships and ensuring they derive maximum value.
- Reclaiming lost members through exit interviews and implementing improvements.
- Monitoring member satisfaction, proactively addressing churn, and conducting semi-annual check-in calls.
- Identifying and developing member cases, assisting in formulating problem statements for network meetings.
- Planning network meetings and member events, contributing to new concept development.
- Creating the best development programs by staying updated on industry trends.
Requirements:
- Strong drive and a desire to excel.
- A proactive attitude and ownership of tasks.
- Passion for education, development, and networking.
- Ability to effectively present themselves and Presidents Institute.
- Genuine interest in learning and continuous improvement.
Presidents Institute offers:
- A competitive salary package.
- Opportunity to influence the Nordic region.
Presidents Institute