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Presidents Institute is seeking a dedicated and commercially minded individual to join their team in Copenhagen as a Medlemschef. This role is crucial for ensuring members derive maximum value from their memberships, strengthening relationships, and contributing to company growth through the development of network groups.
The role involves:
- Collaborating with the Group CEO and Head of Product to identify improvements and implement feedback in product development.
- Managing member success by building strong relationships and ensuring members receive maximum value.
- Reclaiming lost members through exit interviews and implementing improvements based on feedback.
- Monitoring member satisfaction and engagement, proactively addressing churn, and conducting regular check-in calls.
- Identifying and developing member case studies to facilitate problem-solving in network meetings.
- Playing a crucial role in planning network meetings and member events, as well as developing new concepts and designing annual development programs.
The requirements include:
- Strong drive and a desire to excel in their role.
- A proactive attitude and willingness to take ownership.
- Passion for education, development, and networking.
- The ability to effectively communicate the value of Presidents Institute.
- A genuine interest in learning and continuous improvement.
Presidents Institute offers:
- An opportunity to be part of an ambitious growth journey.
- A chance to develop professionally and expand your network.
- A competitive salary package.
- Nordic influence within the company.
Presidents Institute