Member Experience at Presidents Institute

Presidents Institute is seeking a dedicated and commercially minded individual for a Member Experience role in Copenhagen. The role focuses on ensuring members derive maximum value from their membership, strengthening relationships, and contributing to company growth through the development of network groups. Presidents Institute is one of the leading players in the Nordics within development and training programs for top managers.

The role involves:

• Collaborating with the Group CEO and Head of Product to identify improvements.
• Managing member success by building relationships and ensuring value maximization.
• Re-engaging churned members through exit interviews and feedback implementation.
• Monitoring member satisfaction and proactively addressing potential churn.
• Identifying and developing member cases for network meetings.
• Organizing and developing network meetings and member events.
• Designing annual development programs.

The company is looking for someone who has:

• Great motivation and a desire to excel.
• A proactive approach and ownership mentality.
• Passion for education, development, and networking.
• The ability to effectively represent themselves and Presidents Institute.
• A genuine interest in learning and continuous improvement.

Presidents Institute offers:

• An ambitious growth journey.
• Professional development.
• A competitive compensation package.
• Nordic influence.