Member Relations at Presidents Institute

Presidents Institute is seeking a dedicated and commercially minded individual to join their team in Copenhagen as a Member Relations specialist. The role focuses on ensuring members derive maximum value from their memberships, strengthening relationships, and contributing to company growth.

The Member Relations Specialist will work closely with the Group CEO and Head of Product to identify improvements and implement feedback into product development. They will also manage member success, build relationships, conduct exit interviews to win back lost members, monitor member satisfaction, and proactively address potential churn.

The role involves:

• Collaborating with Group CEO and Head of Product
• Managing member success
• Conducting exit interviews
• Monitoring member satisfaction and engagement
• Identifying and building member cases
• Planning network meetings and member events
• Contributing to new concept development
• Designing annual development programs

Requirements include:

• High drive and ambition
• Proactive approach and ownership
• Passion for education, development, and networking
• Ability to sell oneself and Presidents Institute
• Genuine interest in learning and improvement

Presidents Institute offers:

• A role in an ambitious growth journey
• Opportunities for personal, career, and professional network development
• Competitive compensation package
• Nordic influence