Member Relations at Presidents Institute

Presidents Institute is seeking a Member Relations colleague for their team in Copenhagen. The role focuses on ensuring members derive maximum value from their membership, strengthening relationships, and contributing to company growth through network group development.

The Member Relations colleague will work in close collaboration with the Group CEO and Head of Product to improve product development based on member feedback. They will proactively manage member success, conduct exit interviews to reduce churn, and maintain regular contact with members. The role includes identifying member cases for network meetings, planning events, and designing annual development programs by staying updated on industry trends.

Here's what the role involves:

• Collaborating with Group CEO and Head of Product.
• Managing member success and building relationships.
• Conducting exit interviews and implementing feedback.
• Monitoring member satisfaction and engagement.
• Identifying and building member cases.
• Planning network meetings and member events.
• Designing annual development programs.

Presidents Institute expects the candidate to have:

• Strong drive and a desire to excel.
• Proactive attitude and ownership.
• Passion for education, development, and networking.
• Ability to sell themselves and Presidents Institute.
• Genuine interest in learning and continuous improvement.

Presidents Institute offers:

• An ambitious growth journey.
• Personal and professional development.
• A competitive compensation package.
• Nordic influence.