Principal Site Reliability Engineer at Groupon

Groupon is seeking a Principal Site Reliability Engineer to ensure the performance, availability, and resilience of its platforms. The ideal candidate will play a central role in maintaining systems and leading initiatives to redefine operational excellence.Responsibilities:

• Architect and maintain fault-tolerant systems with uptime SLAs of 99.9% or higher.
• Drive automation in infrastructure management and deployment using Terraform, Ansible, Kubernetes, and similar tools.
• Create and optimize CI/CD pipelines for reliable, secure, and efficient software delivery.
• Build and enhance comprehensive observability solutions using Prometheus, Grafana, and the ELK stack.
• Collaborate with stakeholders to define and achieve SLIs, SLOs, and error budgets.
• Lead incident response, ensuring rapid resolution and root cause analysis.
• Design and execute performance testing, capacity planning, and scalability strategies.
• Proactively identify and resolve bottlenecks, increasing system performance and developer efficiency.
• Mentor junior engineers, fostering a collaborative environment.
• Guide architectural decisions that drive innovation and enhance system reliability.

Qualifications:

• 10+ years in systems engineering, with 5+ years in SRE or DevOps roles.
• Expertise in cloud platforms (GCP, AWS) and container orchestration (Kubernetes, Docker).
• Proficiency in programming and scripting languages like Python, Go, and Bash.
• Advanced knowledge of Infrastructure as Code (IaC) tools such as Terraform and Ansible.
• Deep understanding of networking, DNS, load balancing, and security principles.
• Proven track record of managing high-availability systems in demanding environments.
• Exceptional analytical and problem-solving skills.

What Groupon Offers:

• The opportunity to work with cutting-edge technologies in a transformative environment.
• A collaborative and innovative work culture.
• Professional growth and leadership development pathways.
• A chance to leave a lasting impact by shaping the future of reliable and scalable systems.