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Principal Site Reliability Engineer

Principal Site Reliability Engineer role at Groupon in Bangalore.
Groupon
On-Site
India
Undisclosed salary
Job Description
Groupon is seeking a Principal Site Reliability Engineer to ensure the performance, availability, and resilience of its platforms. This role involves leading initiatives that redefine operational excellence and collaborating with diverse teams to implement cutting-edge technologies and best practices. The Principal Site Reliability Engineer will also foster a culture of reliability and mentor other engineers.

Role Involves:
  • Architecting and maintaining fault-tolerant systems with uptime SLAs of 99.9% or higher.
  • Driving automation in infrastructure management and deployment using Terraform, Ansible, and Kubernetes.
  • Creating and optimizing CI/CD pipelines for reliable and secure software delivery.
  • Building and enhancing comprehensive observability solutions using Prometheus, Grafana, and the ELK stack.
  • Collaborating with stakeholders to define and achieve SLIs, SLOs, and error budgets.
  • Leading incident response during on-call rotations and ensuring rapid resolution and root cause analysis.
  • Designing and executing performance testing, capacity planning, and scalability strategies.
  • Proactively identifying and resolving bottlenecks to increase system performance and developer efficiency.
  • Mentoring junior engineers and guiding architectural decisions.

Requirements:
  • 10+ years in systems engineering, with at least 5+ years in SRE or DevOps roles.
  • Expertise in cloud platforms (GCP, AWS) and container orchestration (Kubernetes, Docker).
  • Proficiency in programming and scripting languages like Python, Go, and Bash.
  • Advanced knowledge of Infrastructure as Code (IaC) tools such as Terraform and Ansible.
  • Deep understanding of networking, DNS, load balancing, and security principles.
  • Proven track record of managing high-availability systems in demanding environments.
  • Exceptional analytical and problem-solving skills.

What Groupon Offers:
  • The opportunity to work with cutting-edge technologies in a transformative environment.
  • A collaborative and innovative work culture that values your expertise and contributions.
  • Professional growth and leadership development pathways tailored to your aspirations.
  • A chance to leave a lasting impact by shaping the future of reliable and scalable systems.
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Groupon

Groupon is a global marketplace connecting millions of customers with local businesses. The company focuses on providing a platform for discovering new experiences and services, offering deals across various categories. Groupon is committed to helping local businesses succeed and thrives on innovation, a performance-driven culture, and rewards risk-taking. The company fosters a best-of-both-worlds environment, combining the resources of a large organization with the autonomy and impact of a smaller one. Groupon's purpose is to build strong communities through thriving small businesses.

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