iFood Pago - Pessoa Coordenadora de Growth at iFood

This role at iFood involves leading the Growth strategy with a focus on CRM for commercial operations. The person will integrate with the commercial team, coordinate sales and acquisition operations, automate processes, and interact with data and technology teams.

Role involves:

• Leading Growth strategy focused on CRM.
• Integrating with the commercial team to adjust action plans.
• Coordinating sales and acquisition operations.
• Automating processes and improving campaigns.
• Interfacing with data and technology teams for process evolution.
• Analyzing operational data and extracting insights.
• Using technologies like SQL for data manipulation.
• Identifying gaps and implementing improvements in customer journeys.
• Leading a team focused on messaging and automation.

Requirements:

• Experience in acquisitions and sales operations.
• Understanding of growth processes and CRM.
• Analytical skills and technical knowledge of data tools (e.g., SQL).
• Ability to lead and inspire a team.
• Experience acting as a bridge to the technical team.
• Aptitude for strategic decision-making based on data and feedback.
• Prior experience in the payment sector (desirable).
• Availability to work on-site on Tuesdays and Thursdays.

iFood offers:

• A work environment that values innovation and excellence.
• Opportunities to explore and test creative solutions.
• A focus on diversity and inclusion.