French Speaking Renewals Representative at LastPass

LastPass, a leader in password and identity management, is seeking a French Speaking Renewals Representative to manage and advance renewal opportunities. The Renewals Representative will oversee the entire renewal cycle for existing customers while identifying opportunities for growth and expansion. This role involves collaborating with Customer Success, Support, Sales, and Leadership teams.Responsibilities:

• Manage and drive renewals process.
• Actively engage with decision-makers to identify requirements and uncover roadblocks.
• Negotiate and execute renewal contracts.
• Maintain and report an accurate forecast of renewals.
• Identify upsell and cross-sell opportunities.
• Develop and implement a playbook for renewal engagement, optimizing revenue retention.

Requirements:

• Proven experience in a similar role.
• Excellent communication skills in English and French.
• Demonstrated success in building customer relationships.
• Strong relationship-building and renewal engagement skills.

LastPass Offers:

• Competitive compensation.
• Flexible Paid Time Off policies.
• Comprehensive health coverage.
• Home office setup support.
• Continuous learning and development opportunities.
• Employee Assistance Program for well-being support
• Remote work stipend to support your home office needs