Customer Success Systems Engineer with Spanish

Job Description

Veeam, the leading provider of data resilience solutions, is seeking a Customer Success Systems Engineer to join their team in Bucharest, Romania. This role involves collaborating with the Renewals department to educate and influence end-users, partners, and internal teams about Veeam's products and technologies. The Customer Success Systems Engineer will deliver technical post-sales support and play a key role in technical sales cycles.

Responsibilities:

• Conduct remote meetings and configuration reviews with customers.
• Run training and onboarding sessions for customers.
• Deliver engaging customer presentations and demonstrations.
• Provide technical expertise on data protection.
• Maintain close coordination with internal teams.
• Collaborate with the Product Management team.
• Manage accounts at a technical level to support upsell and cross-selling.
• Participate and support technical sales cycles.
• Organize work efficiently using tools like Salesforce.com.
• Work effectively and autonomously in a remote environment.
• Provide technical expertise and product support for channel partners.
• Self-educate on sales and technical matters.
• Develop a solid working knowledge of virtualization-related subjects and Veeam Software products.

Requirements:

• Experience in technical presales, post-sales, or technical support.
• Proficiency in both Spanish & English.
• Industry-based expertise in data protection technologies.
• Strong experience in storage, networking, and cloud technologies.
• Proficiency in key technologies, including VMware vSphere, Microsoft Hyper-V, and cloud platforms.
• Ability to work independently in dynamic environments.
• Strong adaptability to changing roles and responsibilities.
• Exceptional time management skills.
• Aptitude for fast learning.

What Veeam Offers:

• Opportunity to work for the #1 global market leader in data resilience.
• A role that involves collaboration with various teams and direct customer interaction.
• A dynamic and fast-paced work environment.
• Opportunity for self-education and development in virtualization and Veeam products.