Technical Account Manager at Veeam Software

Veeam, the leader in data protection and ransomware recovery, is seeking a Technical Account Manager in Kuala Lumpur. This role involves planning, architecting, coordinating, and managing professional services engagements, with a focus on availability solutions.

The Technical Account Manager will work with Veeam Software solution design and deliverables. The role requires expertise in data management, data analytics, business continuity, data center, cloud, operating systems, networking, storage, and virtualization.

Responsibilities include:

• Providing input to proposals and Statements of Work
• Supporting implementation and consulting services
• Providing project guidance (Project plans, Schedules, etc.)
• Assisting with assessment and design of solutions
• Assisting with Veeam Software solution implementation effort estimation
• Creating white papers, solutions guides, best practices, custom documentation, etc.
• Delivering onsite knowledge transfer on Veeam Software solutions
• Analyzing installed environments and guide optimal Veeam Software configurations
• Facilitating communication between client and Veeam support

The ideal candidate will possess:

• VMware VCP, Microsoft MCSE or equivalent experience
• Prince 2, ITIL, PMP, or equivalent experience
• Bachelor’s Degree in technology required (A combination of education and experience will be considered)
• Hands-on experience with Veeam’s Core products
• Proven Consulting and Project Management experience
• Excellent communication, interpersonal and relationship-building skills
• Experience with virtualization technologies such as VMware and Hyper-V
• Experience with disruptive storage systems and technologies
• Hands-on experience with networking protocols and equipment
• Experience with Enterprise applications (Exchange, SQL, Oracle, etc.)
• Extensive experience with Data Center, Business Continuity and Operating Systems
• Working knowledge of Cloud technologies, capabilities, and protocols