Associate Manager, Renewals & Customer Success (English and German required)

Job Description

Veeam, a global leader in data resilience, is seeking an Associate Manager for Renewals & Customer Success in Warsaw, Poland. This role involves executing sales strategies, managing a team of renewal representatives, and ensuring the team meets its KPIs. The Associate Manager will also be responsible for employee goal setting, performance management, and career development.

Responsibilities include:

• Executing sales strategies to meet or exceed team revenue targets.
• Establishing and reporting on metrics to measure team performance.
• Ensuring alignment with corporate revenue goals.
• Managing a team of renewal representatives and ensuring KPI attainment.
• Coordinating sales activities and mentoring staff.
• Acting as a point of contact for operational and work-related issues.
• Conducting regular one-on-one meetings with staff.
• Facilitating problem-solving and collaboration.
• Conducting pipeline reviews and providing accurate sales forecasts.
• Maintaining the Veeam CRM system (Salesforce.com).

Requirements:

• Bachelor’s Degree required.
• Fluency in English and German.
• B2B sales experience of high-tech products/services is preferred.
• Good knowledge of the virtualization industry.
• Proficiency in MSOffice tools.
• Knowledge of Salesforce.com.
• Strong interest in technology innovation.
• Good coaching and mentoring skills.

Veeam offers:

• Private Medical Plan
• Life and Disability Insurance
• PPK Pension
• 26 days Annual Leave
• VeeaMe Days
• Veeam Care Days
• Employee Assistance Program
• Business Travel Insurance
• Professional training and education