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Pharmbills is seeking a Healthcare Customer Support Agent to join their growing international team. This role primarily involves assisting patients and healthcare organizations with payment-related inquiries and issue resolution. The agent will act as a liaison, ensuring clear communication and smooth transactions between all parties involved.
- Talking to patients, healthcare providers, and insurance companies to sort out payment-related issues.
- Making sure all sides get the right info and payments go through properly.
- Keeping clear, organized records of all interactions.
- Suggesting ways to improve payment processes and make things run smoother.
- Providing top-level support and helping people resolve problems.
- Strong English skills (B2+ level).
- Experience in customer support, healthcare, or insurance is a plus.
- Great multitasking skills.
- A natural problem-solver.
- Friendly and professional communication.
- Balance independence and collaboration with the team.
- A stable, long-term cooperation opportunity with room to grow.
- An opportunity to make a difference.
- Professional training & support to help you succeed.
- A team that actually supports you.
- A chance to cooperate with leading U.S. healthcare companies while staying in your home country.
Pharmbills
Pharmbills is an American outstaffing company connecting global talent with industry leaders in healthcare, finance, real estate and more. With over 8 years of presence in Ukraine, Pharmbills empowers Ukrainian professionals to serve US-based clients. The company values global collaboration, professional growth and delivers reliable and secure IT solutions.