1L Summer Associate

Job Description

Greenhouse is seeking a 1L Summer Associate to join their team in New York. This role is perfect for someone who enjoys engaging with customers, solving problems creatively, and communicating effectively.The 1L Summer Associate will work for Greenhouse, a company focused on providing software solutions to help companies improve their hiring processes.

What this role involves:

• Serving as the first point of contact for support communications.
• Diagnosing and resolving customer issues.
• Expanding knowledge of products and technical skills.
• Providing recommendations for product and process improvements.

Requirements:

• Customer-facing work experience.
• Excellent problem-solving and analytical skills.
• Proven perseverance in resolving customer requests.
• A passion for learning and sharing knowledge.
• Excellent written and verbal communication skills.
• Prior experience resolving technical issues using chat and email (a plus).

What Greenhouse offers:

• Competitive salaries and stock options.
• Medical, dental, and vision coverage.
• Flexible vacation and commuter benefits.
• A 401(k) plan and paid parental leave program.